We’re sad to see you go! However, you can easily cancel an order or your subscription from your self-service portal.
Just follow these steps:
- Log in HERE
- Enter the email associated with your subscription then select Send login code. This code will be sent to the email you entered with a code that will expire in 4 minutes.
- Enter the four-digit code from your email in The Candle Club login page.
- On the right-hand side of the main page of your personal portal, select: Manage Subscriptions.
- Select which product, order or subscription you would like to cancel.
- Scroll to the bottom of the page and select Cancel Subscription.
That's it. We hope you'll consider coming back soon!